The core service calls of motor club work: lockouts, jump starts, tire changes, and fuel delivery. Each procedure is taught the way claims are lost in the field: verification first, risk classification second, tools last. You will finish able to run every call to a defensible standard, and to recognize the moment a routine call stops being routine.

Everything You Will Learn

This course is built from short, field focused classes. Here is the complete list, with a quick description of each.

Roadside Service Procedures

7 CLASSES

  • Lockout: Verification & Risk ClassificationConfirming ownership and sizing up the risk before any lockout.
  • Lockout: Emergency OverrideHandling child or pet in vehicle and other life safety lockouts.
  • Battery Jump StartThe correct, damage free procedure for jump starting a vehicle.
  • EV & Hybrid Jump StartSpecial steps and cautions for electric and hybrid vehicles.
  • Roadside Tire ChangeA safe tire change procedure and when to refuse the job.
  • Mercedes & Specialty WheelsAvoiding costly damage on Mercedes and other specialty wheels.
  • Fuel Delivery & Misfuel PreventionDelivering fuel correctly and preventing misfuel mistakes.

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