Inside the course – example

A real-world look at harassment on the job

A short scenario from the Harassment Prevention module, one of the conduct and compliance lessons included in this course.

Every skill in this program stands on the ground this course builds. You will learn to read a scene before you commit to it, position your truck so it protects you, light your work so traffic sees it, and hold the line on the conduct standards that keep you employed and insured. Nothing here is theory. Each lesson ends in something you do on your next call.

Everything You Will Learn

This course is built from short, field focused classes. Here is the complete list, with a quick description of each.

Roadside Safety Foundations

11 CLASSES

  • Welcome to the Towing & Roadside IndustryA behind the scenes orientation to road service work and what the job really demands.
  • The First 30 SecondsWhat to observe and decide in the critical first moments on any scene.
  • Scene Size-UpReading hazards, traffic, and terrain before you step out of the truck.
  • Scene Safety EssentialsThe core safety rules that keep you and the customer protected roadside.
  • Vehicle PositioningPlacing your service unit to shield the work area from traffic.
  • Warning DevicesSetting cones, flares, and lighting to make the scene visible and safe.
  • Night OperationsAdded precautions and visibility tactics for working after dark.
  • PPE for Roadside WorkThe protective gear required and when each piece is used.
  • Distracted DrivingRecognizing and avoiding the distractions that cause roadside incidents.
  • Drug & Alcohol PolicyWhy a substance policy protects drivers, the company, and the public.
  • Harassment PreventionWorkplace conduct standards and where the line gets crossed.

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