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This certification Course will review roadside assistance services. Upon completion of this track certification for roadside assistance is attained.

Lessons

Lock Outs

Length: 0 minutes

This course will review best practices for dealing with lock outs.

Course Time – 18:22

Road Safety

Length: 9 minutes

In this course you will learn the basic principles of road safety.
Course Time – 9:03

Tire Changes

Length: 15 minutesComplexity: Standard

In this course we will review best practices for changing a tire, including safety methods and customer service orientation.

Customer Service

Length: 8 minutesComplexity: Standard

Customer Service is vital to any business and will be the focal point of this certification training. Learn how to generate a positive interaction to support the company you work for.
Course time – 7:41

Fuel Deliveries

Length: 8 minutes

This course offers the necessary information to teach you how to make a fuel delivery on the road.

Jump Starts

Length: 16 minutes

The jump start course will review proper techniques in battery service.