In this course you will learn the fundamentals of Towing, congestion management and highway safety.
This certification Course will review roadside assistance services. Upon completion of this track certification for roadside assistance is attained.
Customer Service is vital to any business and will be the focal point of this certification training. Learn how to generate a positive interaction to support the company you work for.
Course time – 7:41
This course will review best practices for dealing with lock outs.
Course Time – 18:22
In this course we will review best practices for changing a tire, including safety methods and customer service orientation.
In this course you will learn the basic principles of road safety.
Course Time – 9:03
This course offers the necessary information to teach you how to make a fuel delivery on the road.
The jump start course will review proper techniques in battery service.