This certification Course will review roadside assistance services and includes the extended Towing module. Upon completion of this track certification for roadside assistance is attained.

Lessons

Towing Masterclass

Length: 18 minutesComplexity: Hard

In this course you will learn the fundamentals of Towing, congestion management and highway safety.

Customer Service Mastercalss

Length: 73 minutesComplexity: Standard

Customer Service is vital to any business and will be the focal point of this certification training. Learn how to generate a positive interaction to support the company you work for.
Course time – 7:41

Tire Changes Masterclass

Length: 15 minutesComplexity: Standard

In this course we will review best practices for changing a tire, including safety methods and customer service orientation.

Road Safety Mastercalss

Length: 9 minutes

In this course you will learn the basic principles of road safety.
Course Time – 9:03

Fuel Deliveries Masterclass

Length: 8 minutes

This course offers the necessary information to teach you how to make a fuel delivery on the road.