Roadside Safety Foundations
June 11, 2026
Battery Service Specialist
June 11, 2026
The core service calls of motor club work: lockouts, jump starts, tire changes, and fuel delivery. Each procedure is taught the way claims are lost in the field: verification first, risk classification second, tools last. You will finish able to run every call to a defensible standard, and to recognize the moment a routine call stops being routine.
Beta testers: your first lesson includes a 5-minute intake survey, and the final lesson collects your feedback. The fastest way to flag a problem mid-lesson is the blue Spot something? button.
Start Here
Lessons
Start Here: Welcome to the BetaVehicle Access
Gain entry to a locked vehicle in the field without damage by verifying ownership, classifying vehicle risk, selecting the right tools, and documenting every step. Respond to a child or pet locked in a vehicle as a life safety emergency rather than a standard service call.
Lessons
Lockout: Verification and Risk Classification Lockout: Emergency OverridePower and Electrical
Deliver a safe, compliant jump start from scene arrival through disconnection and documentation, and work around vehicle electrical systems with the hazard awareness and diagnostic judgment to know when to proceed, escalate, or stop work.
Lessons
Battery Jump Start Electrical System AwarenessTires
Perform a complete roadside tire change to industry standard, from scene protection and chocking through torque verification and customer advisories, and adapt the procedure for Mercedes vehicles where lug nut hardware and jack point selection are the critical failure points.
Lessons
Roadside Tire Change Mercedes and Specialty WheelsFuel
Deliver emergency fuel to a stranded motorist safely and accurately, confirming the correct fuel type at every checkpoint so the vehicle gets mobile without a misfueling event or damage fee claim.
