Roadside Service Procedures
June 11, 2026
Every skill in this program stands on the ground this course builds. You will learn to read a scene before you commit to it, position your truck so it protects you, light your work so traffic sees it, and hold the line on the conduct standards that keep you employed and insured. Nothing here is theory. Each lesson ends in something you do on your next call.
Beta testers: your first lesson includes a 5-minute intake survey, and the final lesson collects your feedback. The fastest way to flag a problem mid-lesson is the blue Spot something? button.
Start Here
Lessons
Start Here: Welcome to the BetaWelcome and Orientation
Describe the scope and risk profile of professional roadside work and locate the safety skill areas you will build in this course, so you start every shift knowing what elite performance looks like.
Lessons
Welcome to the Towing and Roadside IndustryScene Safety
Arrive at any roadside scene, size up its hazards before committing, position your truck as a physical barrier, deploy warning devices to standard distances, and protect yourself and the motorist on residential, surface street, and highway calls, day or night.
Lessons
Scene Size Up Scene Safety Essentials Vehicle Positioning Warning Devices Night OperationsPersonal Protection
Select, inspect, and wear the correct personal protective equipment for every call type so you are protected against struck by, chemical, electrical, and impact hazards on every shift.
Lessons
PPE for Roadside WorkConduct and Compliance
Hold yourself to the legal and professional conduct standards of the industry: recognize and act on impairment in yourself and others, comply with DOT substance rules, and prevent, interrupt, and report harassment in every work setting.
