Welcome to this FREE class from Tow Truck University. Learn more about the important issues around harassment. Reduce customer complaints and let driver’s know that you are serious about protecting your customers. Use this FREE lesson as a starting point.
Remember you are a trusted member of the Towing and Road Service Industry! Motor Clubs place a tremendous responsibility on you to always show respect and to never harass the customer intentionally or unintentionally.
It is part of the ethics expected by you and is necessary while you represent the Motor Club to the customer.
As an operator representing a motor club, you have the responsibility to put that customer first. Err on the side of caution. We live in a world where crossing the line has become common. The Towing and Road service industry and the Motor Club Industry have come together with one common goal – Zero Tolerance
Our drivers, operators, technicians & dispatchers will simply not cross the line on sexual-harassment with our customers.