About Tow Truck University^™ Education Services

Tow Truck University^™ education services have been providing professional workforce training to the towing and roadside assistance industry since 2014. What started with a straightforward need — towing companies deserved better training than what was available — has grown into a full-service training development operation serving operators and motor club networks across the country.

What We Believe About Training

The towing industry is physically demanding, operationally complex, and constantly evolving. The people who do this work — drivers, dispatchers, managers — deserve training that respects the difficulty of their jobs and actually helps them get better at what they do. That belief shapes everything we build.

We do not produce training that exists to check a compliance box. Every program we develop is designed to create a real change in how your team performs. If the training does not lead to better safety outcomes, better customer experiences, or better operational efficiency, we have not done our job.

The Tow Truck University^™ Approach

We Listen First

Every engagement starts with understanding your operation. We talk to the people who do the work — not just management. We want to understand where the friction is, where the risks are, and where better training can make the biggest difference. This conversation shapes the training we build.

We Build Around Experience

People learn by doing, not by watching. Our programs are structured around the real situations your team faces — realistic scenarios, practical exercises, and decision points that mirror the actual challenges of towing work. When your drivers encounter a difficult recovery or a frustrated customer, the training should have already given them the experience of working through something similar.

We Measure Results

Training is an investment, and investments should show a return. We build evaluation into every Tow Truck University^™ program — not just whether people completed the course, but whether the training produced the performance improvements you needed. That data informs ongoing program refinement and helps you justify the investment to stakeholders.

Our Team

Tow Truck University^™ programs are developed by a team that combines deep towing industry knowledge with professional learning design expertise. Our instructional designers work directly with industry subject matter experts to ensure every program is technically accurate, operationally relevant, and educationally sound.

Learning design is provided by instructional designers utilizing the latest learning science to develop programs of study designed for skills transfer and generative human development.

Founded in 2014

Tow Truck University^™ education services have been operating continuously since 2014, making us one of the longest-standing dedicated training providers in the towing and roadside assistance industry. That history represents years of program development, industry relationships, and a track record of delivering training that works. Pre-dated by motorclubtraining.com our first training project, 2012.

Work With Us

Whether you are a single-location towing company or a multi-state motor club network, Tow Truck University^™ education services can design the training your operation needs. Contact us to start the conversation.