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Customer Service is vital to any business and will be the focal point of this certification training. Learn how to generate a positive interaction to support the company you work for. Every task in this training begins with customer service. Course time - 07:41 Included in Roadside Assistance Certification. This course alone does not include a certificate. No need to purchase individual classes if you are purchasing a certificate course.
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Lock Outs. This course will review best practices for dealing with lock outs. Course Time - 18:22 Included inRoadside Assistance Certification. This course alone does not include a certificate. No need to purchase individual classes if you are purchasing a certificate course.
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Tire Changes. In this course we will review best practices for changing a tire, including safety methods and customer service orientation. Course Time - 15:08 Included in Roadside Assistance Certification. This course alone does not include a certificate. No need to purchase individual classes if you are purchasing a certificate course.
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Fuel Deliveries. This course offers the necessary information to teach you how to make a fuel delivery on the road. Included inRoadside Assistance Certification. This course alone does not include a certificate. No need to purchase individual classes if you are purchasing a certificate course.
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Jump Starts. The jump start course will review proper techniques in battery service. Course Time - 16:02 Included in Roadside Assistance Certification. This course alone does not include a certificate. No need to purchase individual classes if you are purchasing a certificate course.
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Road Safety. In this course you will learn the basic principles of road safety. Course Time - 9:03Included in Roadside Assistance Certification. This course alone does not include a certificate. No need to purchase individual classes if you are purchasing a certificate course.